COMPUTER SERVICING TECHNICIAN

Program List

certificate

The Computer Servicing Technician Certificate is designed for students preparing for the position of a Technical Support Specialist, who provides technical assistance, support, and advice to users. This certificate concentrates on development of skills in the diagnosis and solution of technical and computer-related problems.  Students will gain an understanding of PC technology, fundamentals of various operating systems, local area networks, hardware installation, service, and support, and system management.  The experience and training in the Computer Servicing Technician Certificate will begin to prepare students for the core and elective computer industry network certification examinations such as the national Computer Technology Industry Association (Comp TIA) A+ and Network+ certifications examinations.

Advisor: Michael Gow, mgow@nwcc.commnet.edu , 860-738-6385

Program Requirements

CST* 180

Networking I

4
CST* 141 Computer Hardware 4
CST* 201 Intro to Management Information Systems (MIS) 3
CST* 210 Operating Sytems 3
  Directed Elective in Computer Technology 3-4
CSC* 295 Cooperative Education/Work Experience (Internship) 3
  Total 20-21

Program Outcomes

Upon successful completion of all program requirements, graduates should be able to:

  1. Apply computing skills to solve problems within the context of business systems
  2. Employ basic techniques used in supporting information technology projects
  3. Communicate effectively within an organization
  4. Work productively in team and individual settings