Northwest Community College

Help Desk & Support

NCCC's online and hybrid courses are delivered through the Blackboard Content Management System and are accessed through MyCommnet. We do our best to maintain the workings of our online courses, but there are times when glitches may occur. In those rare instances, there is support available to all NCCC online students.

MyCommnet Login Support

Call 860.738.6367

Login Instructions

NetID FAQs

NetID Password Reset

Blackboard Technical Support

Visit the Connecticut State Colleges and Universities Online Support Center.

Call 860.723.0221

Be sure to have your name, institution, NetID, course name/CRN and browser ready.

Hours: 

Student and faculty support hours are 24/7, 365 days a year.